Go to the top

HEllo, I'm
Ziaul Hassan

CCNP | CCDP | CCNA Security | MSc Computer Networks & Security


Professional Profile

I am a technologist with the passion for design, deployment and management of complex enterprise networks, security and data center networks. During my years in the IT industry, I have commanded a wide variety of technologies in the design and deployment of business and network solutions. My areas of expertise include security consultancy, network design, infrastructure integration, network migration, business-to-business solutions, hosting infrastructure, network management and operation etc. I can helicopter-view on a challenge to define how ultimate business goals can be met, as well as dive into the technical details of development and design processes. I emphasize on practical and theoretical aspects of network and systems architectures, with a focus on solutions that substantially improve stability, efficiency and profitability. I have performed responsibilities within Local & Regional Government, Education, Financial, Pension, PCI-DSS, Housing, Health & Care and Transport sectors.

  • Name: Ziaul Hassan
  • Email: admin@ziaul.co.uk
  • Phone: +44 (0) 7944216065
  • Date of birth: July 1989
  • Address: Redhill RH1, Surrey, United Kingdom
  • Driving License: Full UK (No endorsements)
  • Own Car: Yes

My Skills

Just My Awesome Skills

“You must either modify your dreams or magnify your skills” ―Jim Rohn

A network professional with solid technical background and experienced on different networking technologies. Below are some highlights.


6 years

Firewall / VPN

5 years

Load Balancer

4 year


6 years


5 years


4 year

Knowledge & Areas of Expertise

  • Network Design LAN/WAN
  • Peering & Interconnection
  • Firewall & Security
  • VPN
  • Technical Documentation
  • Root-cause analysis
  • Routing & Switching
  • Wireless
  • Budgeting
  • Change Management
  • F5 LTM Load Balancer
  • Coaching & Mentoring

Technical Skills and Competences

Connectivity & Hardware: Cisco Routers – ASR 1000 series, 7200, 2900, 1900, Cisco Catalyst Switches – 4500, 3850X, 3750X, 2960X including stack feature, Cisco ASA – 5555X (Multi-Context), 5545X, 5516X firewalls with Firepower, Juniper SRX240, Checkpoint R80.10, F5 LTM BIG IP 3900, Cisco ACS 5.6, Cisco TS (Out-of-Band) 2901/ 2511, Cisco WLC 5500, WAN, MPLS, LAN, TCP/IP, IP Addressing, DSLAM, CPE (Cisco, Zhone, Actelis, Adtran) etc.

Network Technologies: ACL security policies, NAT, Site-to-Site VPN IKEv1 & IKEv2, Client SSL VPN (Anyconnect), DMVPN, Firepower IPS/IDS, Firesight, ClusterXL, SSL, Syslog, BGP, OSPF, MPLS, MP-BGP, Static Routing, VRF, VRF-Lite, QinQ, LDP, VPNv4, HSRP, STP, MST, 802.1q, VTP, Etherchannel, EVN, IPv4, etc.

Peripheral Technologies: iRule, Tcpdump, SSH, Telnet, AAA (Radius &Tacacs+), TFTP, SNMPv2, SNMPv3, L2TP, NetFlow, SPAN, LDAP, DHCP, PPP, PPPoE, VDSL, SHDSL, ADSL, Ethernet, EFM, NGA (FTTC/FTTP), Zone-Based Firewall, Port Security etc.

Applications: Windows Server 2012/ 2008 R2, Windows 10/ 8/ 7, Microsoft Office 365/ 2013, Visio 2013, Active Directory Configuration and Administration, Group Policy, Hyper-V, vSphere ESXi, VMware Workstation, RDP, Solarwinds, OpsView, Nagios, CatTools, Kiwi Syslog, Wireshark, CentOS, BMC call management, Landesk ITSM, Team Viewer, Mac OS X etc.


5+ Years Experience!

Civica UK Ltd

Senior Network Engineer

Jan 2016 - Present

  • Working closely with clients and leading technical discussions.
  • TDA for client solutions that meets their technical, business and compliance needs.
  • Designing networks solutions – High Level Design (HLD), Low Level Design(LLD), documenting and implementing state-of-the-art networking technologies for clients.
  • Assisting Project Managers with technical project planning, delivering project activities to a defined schedule.
  • Own, deliver and manage multiple complex projects simultaneously and their implementation adhering to agreed technical plan.
  • Contributing to identifying, developing and implementing technical best practice guidelines.
  • Support pre-sales capability: assist in scoping and costing solutions for our clients as an when required.

Civica UK Ltd

Network Project Engineer

Aug 2014 - Jan 2016

  • Interpret technical designs, manage projects, plan and implement network changes on both live and pre-production infrastructure.
  • Participate in production & review of low level designs (LLD) for network systems and/or solutions that will be managed by the business.
  • Build, configure, document and handover to operational support of network systems and/or solutions operating on both client dedicated and multi-tenant platforms.
  • Establish resilient networking environment by designing system configuration, directing system installation, defining, documenting and enforcing Cisco system standards.
  • Maximise core network performance through proactive monitoring, troubleshooting network problems and outages, scheduling upgrades and migrations, collaborating with seniors on network optimisation.
  • Secure Cisco network environment by establishing and enforcing policies, defining and monitoring access.
  • Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in appropriate professional and trade bodies.

Capita IT Enterprise Services

NOC Engineer

Aug 2013 - Aug 2014

    Maintaining Public Sector Internet Services (WAN) and support through own MPLS cloud that includes partnerships with BT, Talk Talk, Virgin, Level 3 and other ISP’s.
  • Respond to requirements performing 2nd to 3rd line support, so as to resolve the fault and/or implement a workaround solution.
  • Configure, upgrade and troubleshoot faults on Core L3 Switches (Cisco), Routers, Dslams and Modems from vendors like Adtran, Actelis, Zhone. (Technologies include BGP, OSPF, VRF, MPLS etc).
  • Setup core configurations for new installations/migrations and coop with field engineers for smooth resolution.
  • Working with access technologies like SHDSL, ADSL, Ethernet, NGA (FTTC/FTTP).
  • Work within strict SLA’s.
  • Actively monitor and maintain all networks including public sector WAN using network monitoring system – Solarwinds to ensure overall systems availability and performance.
  • Preventing the occurrence of outage, breaks, server issues, router and switch issues before they actually occur and taking proactive decisions.
  • Log faults on BMC SDE, carry out diagnostics and resolve 95+% of all faults and service requests.
  • Log and manage faults on 3rd party suppliers systems (BT Openreach, TalkTalk, Virgin) and liaise with 3rd party engineers/SMC’s to work towards fault resolution.
  • Prepare performance reports and act as liaison with commercial department.
  • Provide support to services – User accounts (Active Directory), Web filtering, SIP, Internet Services.

Siemex Tex Wear Ltd

Service Desk Analyst

Mar 2012 - Aug 2012

  • Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries, serving 250+ users.
  • 1st and 2nd line support – troubleshooting IT related problems from in house software to hardware.
  • Troubleshoot network faults under strict SLAs.
  • Installing new hardware and systems ensuring integration with existing network systems.
  • Training staff on new systems.
  • Basic Active Directory supervision such as creating user accounts, reset passwords, create groups etc.
  • Overseeing security of all systems especially the internet, implementing firewalls and installing antivirus protection.

Solution Arena LTD

IT Helpdesk Engineer

Feb 2011 - Feb 2012

  • Effective 1st line Support to the clients through phone calls and emails, totalling 100+ users.
  • Inputting information to call management system.
  • Keeping customers appraised via effective telephone, written and face to face communication.
  • Hardware installation, configuration and general troubleshooting.
  • Advanced support for Microsoft Word, Outlook, PowerPoint and Excel.
  • General troubleshooting to both Microsoft OS and Apple OS X.


My Certifications

My Education

Staffordshire University

MSc Computer Networks and Security

2012 - 2015
Grade Awarded: Distinction

Some of the Modules

  • Professional Routed Networks – CCNP Route (Scored: 71%)
  • Professional Switched Networks – CCNP Switch (72%)
  • Troubleshooting – CCNP TShoot (77%)
  • Network Security – High Level (90%)
  • Networking Concepts – CCNA (82%)
  • Personal Development & Research (76%)

My dissertation was on designing a robust service provider network prototype using MPLS optimisation techniques. Areas of research was on MPLS implementation techniques, Traffic Engineering and Failover functionality in MPLS for network resiliency. I scored 71%.

University of East London

BSc (Hons) Business Information Systems

2009 - 2012
Grade Awarded: First Class Honours

Some of the Modules

  • Networking & Data Communications (79%)
  • Client Server Architecture (79%)
  • Server Side Web Programming (70%)
  • Network Security – High Level (70%)
  • Adv. Information System Development (70%)
  • Project Management (83%)

My final year project was on developing IT issue management system in PHP with the integration of Google API. This required independent research skills, technical knowledge and I achieved 80%.


Let's Keep In Touch

Ziaul Hassan
Redhill RH1, Surrey, United Kingdom.
+44 (0) 7944216065

I'm also on Social Networks

Drop Me a Line

Your Name (required)

Your Email (required)


Your Message

Ziaul Hassan